Have a Question? Ask or enter a search term here.
Browse by Topic
What are Client Services' hours?
The Auction Manager Owner's Manual
Auction Manager Overview (Video 1:57)
How do I renew my subscription?
When will I receive my invoice from Bidd...
Checklist - Online Only Auctions
Checklist - Live Event Only Auctions
Checklist - Online to Bid Sheet Auctions
Checklist - Mobile Bidding Events
How do I get Mobile Bidding at my live e...
How to Transition an Online Auction to a...
As a returning client, how do I set up m...
How will online bidders know that some o...
What is Mobile Bidding?
Ways to Promote
How can I share an auction on Social Med...
Manage Your Event
What is the optimal length of time for a...
How to change the online auction open an...
How to change the auction start and end ...
Payment Processing Options
How to select a payment processor
Manage Your Website
How to Create and Activate a Homepage (S...
Can bidders see my items before my aucti...
How to edit or delete a homepage
How to edit information about the live e...
How to add images to a homepage
Manage Your Items
The different kinds of bidding listed un...
How to import images
What are the automated bid increments?
How to Import Items, Using Your Own Temp...
How to Import Items, Using Our Template ...
About the Promotion Section
How to Import or Export an Email List (S...
How to Create an Email Message (Steps &a...
How to Send or Schedule an Email (Steps ...
About Manage Lists: How to Create Email ...
How to Send a Test Email
How to process ticket orders (Steps &...
How to close an item as Not Sold (or wit...
BiddingForGood Marketplace items sold in...
How do I charge the credit cards?
How to Change Payment Type to Cash, Chec...
How to export reports
Activity Log Report
Unsold Items Report
Bidder Spend Report
Quick Sale Report
I scheduled an email send, and then real...
Why didn't I receive my Test Email?
Why are Auction Emails being filtered as...
Manage Your Bidders
How to export guests
How to add and manage guests
[Administrators] Can a bid be retracted ...
How to Add an Offline or Live Event Bidd...
Import Live Event Bidders - Formatting G...
"How to" Training Videos and S...
Tip Sheet: Effective Email Promotion
Tip Sheet: Sponsorship Levels & Bene...
Auction Manager Webinars
Tip Sheet: Sponsor Locations on the Auct...
Past Auction & Event Information
How do I copy a homepage, items, and ema...
How do I access old auctions?
Can I copy items that didn't sell i...
What Information is Carried Over Auction...
How to Update Your Email Address in Your...
Types of Bidding - Proxy Bidding vs. Str...
How to Place a Bid
How to Register To Bid
How to Change Your Nickname
Item Manager FAQ
What is the Item Manager?
How to add a Donor in IAM
How to add a Donation in IAM
How to mark an item as Received in IAM
How to transfer an item from IAM to the ...
Customer service software
powered by Desk.com
a minute ago
an hour ago
a day ago
Invalid characters found