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How to process ticket orders (Steps & Video 0:45)

Last Updated: Aug 23, 2017 07:06AM EST

Before tickets can be processed, they must be created.  Click here to get instructions on how to create tickets: How to create and sell tickets

Written instructions are below.





  1. Go to Close Out > Ticket Orders
  2. Click on the Confirm button next to each ticket order. 
    • Please note: If you need to make any changes to the order, such as Payment Type, Amount, or even Remove the order, click on Payment & Comments before clicking on the Confirm button.
  3. Go to Close Out > Process Payments
  4. Click on the Process button next to each of the purchases

To remove a ticket order, go to Close Out > Ticket Orders. Navigate to the desired order and click the Payment & Comments link. Click the blue Remove Ticket Order button.

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