Support Center

How to select a payment processor

Last Updated: Sep 10, 2014 10:38AM EST

You have three payment processing options for items purchased during your online auction. They are:

  • Greater Giving
  • Stripe
  • IATS

To learn more about these options, please see the following Knowledgebase article: What are my payment processing options?.

It is recommended that you select your payment processing method before your auction opens for bidding, however you can make this selection at any time until you begin the close out process.

Follow these steps to change your payment processing method:

  1. Go to Event > Payment Processor
  2. Click on the round button next to the Payment Processor that you want to use for your online auction. Note: If using Greater Giving, Stripe, or IATS, you will need account numbers and/or access codes from those partners in order to complete this step.  If choosing Stripe, you will need to sign up or login.
  3. Click the Save button.

If you've already started the close out process (in the Close Out section) and need to change your payment processor, please contact Client Services right away at and we will change it for you.

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