Support Center

Payment Processing Options

Last Updated: Jan 31, 2017 09:51AM EST

Stripe, Greater Giving, and IATS are our online credit card processing partners. If you set up an account with either company you will be given account information that you can enter into the Payment Processor section of your auction. Then when you award the items and click the process payments link they will automatically processes the cards for you.
 

  • Stripe allows you to sign up instantly and in just minutes directly from the Auction Manager platform.  There are no monthly fees, hidden fees, or refund costs. They can be reached at support@stripe.com .
  • Greater Giving can be reached at 866-269-8151 or support@greatergiving.com.  There is no set up or monthly fee for this service.
  • IATS can be reached at 888-955-5455 or iats@iatspayments.com.


You can find more information about these options by going to Event > Payment Processor and clicking on the Learn More links next to each one.


Note:

  • If you've already started the close out process and need to change your payment processor, please contact Client Services right away at support@biddingforgood.com and we can change it for you.

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