Support Center

How to Change Payment Type to Cash, Check, or Other

Last Updated: Aug 06, 2015 08:48AM EST

If the bidder wants to pay by check, cash, or another credit card used in your auction, you can change their payment type:
 

  1. For Items: Go to: Close Out > Award Items
        For Tickets: Go to Close Out > Ticket Orders
        For Cash donations: Go to Close Out > Cash Donations
  2. Find the Item or person's name
  3. Click on Payment and Email Details
  4. Next to Payment Type select Cash/Check/Other or the other credit card on file.  We recommend getting the last 4 digits of the correct card the bidder would like to use first.
  5. Click Award

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