Support Center

How to Add/Edit/Remove Credit Card Information

Last Updated: Dec 12, 2016 04:43PM EST

Here are the steps to add or update your credit card information:

 

  1. Sign in your bidder account
  2. Click on the My Account link
  3. On the My Account page, click on the Credit Cards tab.
  4. Here you can update an existing card or add a new card:
    • To add a new card, click on the green 'Add Credit Card' button and complete the form with your credit card information.
    • To update a card already on file, click on the corresponding Edit link, make your edits, then click Update Credit Card.


Selecting an alternative credit card as your preferred card within your account will NOT move existing bids to the new card. It will simply become the Default Card for which new bids are placed. 


If you have placed a bid with a particular card, but would like to associate that bid with a different card, please see the following article: How do I change the credit card associated with my bid?


To remove a credit card from your My Account page:

  1. Log in to your bidder account
  2. Click on the My Account link
  3. Under Credit Card, click the Edit link next to the Card
  4. Click the Remove Card button at the bottom of the page. Please note: If you've recently placed bids using that card, you won't be able to remove it until after that auction closes.

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